awol training
Training

Practical Arbitration training

Going AWOL offers practical, skills-based training in labor arbitration advocacy. Our programs are designed for labor relations professionals and others who participate in the grievance and arbitration process. 

The focus is on what advocates actually do: preparing cases, presenting evidence, examining witnesses, and communicating clearly and effectively with the arbitrator. 

Our training is modular and flexible. Modules are ordinarily 1.5 hours in length and can be delivered individually or combined into full-day or multi-day programs.

Grounded in practice. Designed for real advocacy.

Modules

What the training covers

Our modules cover the full lifecycle of a labor arbitration case—from case preparation through post-hearing advocacy. Each module focuses on practical skills grounded in real workplace disputes.

11

Core modules

1–1.5hrs

Per Module

100%

Practical focus

Custom

Modules on request

If a topic you’re interested in isn’t listed, we can custom-create a module for you.

Before the hearing
Case Preparation

Framing the issue, gathering documents, and building a clear theory of the case.

How panels work and what to weigh when striking and ranking names.

Assessing strengths, weaknesses, and the realistic range of outcomes.

At the hearing
Questioning Witnesses

Structuring direct testimony so the account is clear and credible.

Structuring direct testimony so the account is clear and credible.

How arbitrators weigh consistency, documents, and firsthand knowledge.

On the record
Evidence & Law

Building a clean, reliable record and introducing documents effectively.

Who must prove what, and to what standard, in different case types.

Reading provisions in context and applying plain meaning.

When past practice matters and how it shapes interpretation.

After the hearing
Post-Hearing

Organizing argument, whether oral or written, to help the arbitrator reach a sound decision.

Training in Practice

Practice advocacy in realistic settings

In addition to topic-based modules, we design and deliver experiential training that allows participants to practice advocacy skills in realistic settings, tailored to your organization’s specific challenges.

Role-based exercises
Role-based exercises

Advocates, Counterparts, And Observers

Role-based exercises
Role-based exercises

Based On Actual Workplace Situations

Structured feedback
Structured feedback

Group Discussion And Debrief After Every Session

Delivery Option

Training that fits your organization

We offer a range of delivery formats to meet different organizational needs. We frequently work with unions, employers, and labor–management groups.

In Person-Training

On-site training at your location, tailored to your team and setting.

Online Session

Remote delivery for geographically dispersed participants or remote teams.

Single-Session Programs

Focused sessions such as a ‘lunch and learn’ on a specific topic.

Multi-Session Series

Comprehensive workshops or training series built around your objectives.

Work with us — Practical, accessible, and immediately useful

Our goal is to provide practical, accessible training that is immediately useful. We work with organizations to develop programs tailored to their needs, from focused sessions to broader training initiatives.

Get In Touch